XLM Swap No KYC — FAQ 2026

Absolutely zero KYC. We never ask for your name, date of birth, government-issued ID, passport, driver's licence, selfie, proof of address, or any biometric data — for XLM swaps or any other coin. Every transaction on StswapP processes with no identity verification whatsoever. That is the entire reason this platform was built.

All of them. XLM → BTC, XLM → XMR, XLM → ETH, XLM → USDT, XLM → USDC, BTC → XLM, ETH → XLM, XMR → XLM, USDT → XLM — every XLM pair executes with zero verification. Beyond XLM, we support 60+ cryptocurrencies including BTC, ETH, XMR, SOL, USDT (ERC20/TRC20/BEP20/Solana/TON), USDC, LTC, TRX, BNB, DOGE, ADA, XRP, ZEC, DASH, ARB, SUI, AVAX, TON, and more. See the full list in the swap widget.

The minimum swap is equivalent to $100 USD and the maximum is $282,100 USD per transaction. These limits apply equally to all users — there are no higher tiers unlocked by verification. The exact minimum and maximum in XLM (or your selected coin) is displayed live in the widget before you proceed.

Yes — and we actively encourage it if network-level privacy matters to you. We never block, throttle, or restrict access from VPN connections or the Tor network. StswapP XLM swaps are fully functional over both, with no difference in speed or functionality compared to a standard connection.

XLM swaps are among the fastest on StswapP — typically completing in 2–5 minutes from the moment your deposit confirms on-chain. Stellar's near-instant settlement layer processes confirmations rapidly. Bitcoin swaps may take slightly longer depending on network congestion. Ethereum and TRON swaps usually land in the 3–10 minute range.

1. Select XLM as the coin you're sending (or receiving) and choose your target currency — e.g. XLM → XMR or BTC → XLM. The live market rate displays immediately. 2. Enter the destination wallet address where you want the converted coins delivered — the only piece of information we ever ask for. 3. A unique, one-time deposit address is generated specifically for your order. 4. Send your XLM (or other coin) from any wallet to that deposit address. 5. The moment on-chain confirmation fires, the swap engine executes automatically and routes the result straight to your wallet. No email confirmation, no approval step, no manual processing.

If the XLM amount you send falls below the minimum threshold, the exchange may not process automatically. Contact support at support@stswapp.exchange immediately with your Order ID and the transaction hash (TXID). We investigate and resolve on a best-efforts basis. Always confirm the displayed minimum in the widget before sending — it is shown clearly for every pair.

When you create an XLM swap order, the displayed exchange rate is locked for 30 minutes. Your XLM deposit must confirm on-chain within this window to receive the locked rate. If the timer expires before your deposit is detected, the deposit address remains valid and your funds are safe — but the swap will execute at the current market rate when the deposit eventually confirms.

The rate is fetched live from the market at the moment you create your order and locked for 30 minutes. This protects you from significant price swings while your XLM transaction confirms on-chain. The estimated receive amount shown at order creation reflects what you should receive, subject only to minor variation from output network fees.

Only the technical data required to process your swap: deposit address, destination wallet address, currency pair (e.g. XLM/XMR), amount, and order timestamp. This data lives in your active browser session and is tied only to a randomly generated Order ID — never to a personal identity, email, or IP address. When your session ends, it is no longer accessible. Full details in our Privacy Policy.

Yes. XLM to XMR is one of the most popular swap pairs on StswapP. You get Stellar's near-zero fees and instant settlement on the way in, and Monero's protocol-level untraceability on the way out — a combination many users specifically seek. Zero additional requirements beyond a destination XMR wallet address. Monero is fully supported in both send and receive directions.

No. StswapP is strictly non-custodial. We do not maintain user balances, internal XLM wallets, or accounts of any kind. Your XLM deposit flows directly through the swap engine and the converted coins are dispatched immediately to your destination wallet. No custodial relationship exists between you and StswapP at any point.

We do not perform identity-based AML verification or KYC checks on users. We reserve the right to screen wallet addresses against known high-risk databases (sanctions lists, ransomware wallets, darknet markets) and may decline service where screening indicates elevated risk. We do not screen identities because we never collect them. See our AML Policy for full details.

First, confirm your XLM deposit has the required on-chain confirmations using Stellar Explorer or another block explorer such as stellarchain.io or stellar.expert. If the deposit is fully confirmed and more than 30 minutes have passed without your swap arriving, email support@stswapp.exchange. Always include your Order ID (format: ORD-XXXXXXXX) and the TXID of your deposit. We respond within 24 hours.

The Letter of Guarantee is a downloadable document generated for each order. It contains the Order ID, currency pair, amounts, deposit address, and destination wallet — a verifiable record that an XLM swap was initiated through our platform. It can be used as supporting evidence when following up with support or escalating a dispute.

Sending the wrong coin to a deposit address is a serious error that cannot be automatically reversed. Contact support@stswapp.exchange immediately — include your Order ID, the TXID of the incorrect deposit, and which coin was mistakenly sent. Manual recovery may be possible on a best-efforts basis but is never guaranteed. Always verify the required deposit coin before sending.

Email us at support@stswapp.exchange. For any XLM swap issue, always include your Order ID and the deposit transaction hash. We respond within 24 hours. For urgent stuck transactions, write URGENT in the subject line. Visit our Contacts page for full details on what to include.